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Marketing and Customer Service SCQF Level 7 training program outcomes (25)

Our Marketing and Customer Service SCQF Level 7 training program focuses on equipping learners with practical skills to excel in the dynamic digital landscape. Through hands-on methodology and real-life case studies, participants gain valuable insights into effective marketing strategies and customer service techniques. This course empowers individuals to navigate the ever-evolving digital world with confidence, utilizing cutting-edge tools and techniques to drive business success. Whether you are a seasoned professional looking to enhance your skills or a newcomer to the field, this program offers a comprehensive learning experience that will set you apart in the competitive market. Join us and take your marketing and customer service skills to the next level!

Enhance your marketing and customer service skills with our SCQF Level 7 training program. Develop a deep understanding of consumer behavior, market trends, and effective communication strategies. Gain practical experience in creating compelling marketing campaigns and delivering exceptional customer service. By the end of the program, you will be equipped with the knowledge and skills to drive business growth, build strong customer relationships, and increase brand loyalty. Take your career to the next level and stand out in the competitive job market with our comprehensive training program. Enroll today and unlock your potential in the dynamic world of marketing and customer service.
Key facts about
● Upon completion of the Marketing and Customer Service SCQF Level 7 training program, participants will gain a comprehensive understanding of marketing strategies, customer service techniques, and consumer behavior.
● The program equips individuals with the skills to develop effective marketing campaigns, analyze market trends, and enhance customer satisfaction.
● Participants will learn how to utilize various marketing tools and platforms to reach target audiences and drive business growth.
● The training program focuses on practical applications and real-world scenarios to ensure industry relevance and applicability.
● Unique features of the program include hands-on projects, case studies, and interactive workshops to enhance learning outcomes and skill development.
● Graduates of the program will be well-prepared to pursue careers in marketing, customer service, sales, and related fields within the industry.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Marketing principles
• Customer service techniques
• Market research methods
• Brand management strategies
• Customer relationship management
• Digital marketing tools
• Sales techniques
• Consumer behavior analysis
• Communication skills in marketing
• Customer satisfaction measurement techniques

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
The Marketing and Customer Service SCQF Level 7 training program outcomes are essential due to the increasing demand for skilled professionals in these fields. According to the Office for National Statistics, the UK service sector, which includes marketing and customer service roles, accounts for over 80% of the country's GDP. Jobs in marketing and customer service are projected to grow by 10% over the next decade, creating a need for well-trained individuals who can meet the evolving demands of the industry. The average salary for a marketing manager in the UK is £45,000 per year, while customer service managers earn around £30,000 annually. A training program at SCQF Level 7 provides students with the necessary skills and knowledge to excel in these competitive fields, including customer relationship management, digital marketing strategies, and effective communication techniques. By completing this program, individuals can enhance their career prospects and contribute to the success of businesses in the fast-paced and dynamic marketing and customer service sectors.
Projected Job Growth 10%
Marketing Manager Salary £45,000/year
Customer Service Manager Salary £30,000/year


Who should do Marketing and Customer Service SCQF Level 7 training program outcomes?
This course is ideal for individuals looking to enhance their skills in marketing and customer service. Whether you are a recent graduate seeking to enter the industry or a professional looking to upskill, this program is designed to meet your needs.
According to a survey by the Chartered Institute of Marketing, 91% of UK businesses believe that marketing is essential to their success. By completing this course, you will be equipped with the knowledge and tools to excel in this competitive field.
Customer service is also a crucial aspect of any business, with 86% of UK consumers willing to pay more for a better customer experience, according to a study by PwC. This course will help you develop the skills needed to deliver exceptional customer service and drive customer satisfaction.
Whether you are looking to kickstart your career in marketing or enhance your customer service skills, this course will provide you with the knowledge and practical experience to succeed in the industry.
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