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Marketing and Customer Service SCQF Level 7 online education for beginners (24)

Looking to kickstart your career in marketing and customer service? Our SCQF Level 7 online course is designed for beginners, offering a practical, hands-on approach to learning. Dive into real-life case studies and gain valuable insights that will prepare you for the fast-paced digital landscape. From creating effective marketing strategies to mastering customer service techniques, this course equips you with the skills needed to succeed in today's competitive market. Join us and take the first step towards a rewarding career in marketing and customer service!


Embark on your journey to mastering marketing and customer service with our SCQF Level 7 online education course designed for beginners. Dive into the world of customer engagement, brand promotion, and market research as you learn essential skills to excel in the competitive business landscape. Our comprehensive curriculum covers topics such as social media marketing, customer relationship management, and effective communication strategies. With interactive modules, real-world case studies, and expert guidance, you'll gain the knowledge and confidence to succeed in the dynamic field of marketing and customer service. Enroll today and take the first step towards a rewarding career in this exciting industry!


Key facts about
● This online course on Marketing and Customer Service at SCQF Level 7 is designed for beginners looking to gain a solid foundation in these key areas of business.
● Participants will learn essential concepts and strategies in marketing, customer service, and relationship management.
● The course covers topics such as market research, branding, customer communication, and handling customer complaints.
● Students will develop skills in analyzing customer needs, creating effective marketing campaigns, and delivering exceptional customer service.
● The content is industry-relevant and up-to-date, providing practical knowledge that can be applied in various business settings.
● The course includes interactive modules, case studies, and real-world examples to enhance learning and engagement.
● Participants will have the opportunity to interact with instructors and peers, fostering a collaborative learning environment.
● Upon completion, students will be equipped with the knowledge and skills to excel in marketing and customer service roles, setting them up for success in their careers.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Introduction to Marketing
• Understanding Customer Behavior
• Market Research and Analysis
• Digital Marketing Strategies
• Brand Management
• Customer Relationship Management
• Sales Techniques
• Social Media Marketing
• Customer Service Excellence
• Marketing Campaign Planning and Execution

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
In today's competitive business landscape, the demand for professionals with expertise in marketing and customer service is on the rise. According to the Bureau of Labor Statistics, jobs in marketing and customer service are projected to grow by 10% over the next decade in the UK. This growth highlights the need for individuals to acquire the necessary skills and knowledge to succeed in these fields. Taking an online course in Marketing and Customer Service at SCQF Level 7 is essential for beginners looking to enter these industries. This course provides a comprehensive understanding of marketing strategies, customer relationship management, and communication techniques. By gaining these skills, individuals can effectively attract and retain customers, ultimately driving business growth and success. Utilizing a stylish CSS table for statistics presentation can enhance the visual appeal of the information, making it easier for learners to digest key data. Investing in this online education can lead to lucrative career opportunities, with marketing and customer service professionals in the UK earning an average salary of £30,000 per year. By enrolling in this course, beginners can position themselves for success in these in-demand industries.


Who should do Marketing and Customer Service SCQF Level 7 online education for beginners?
This course is perfect for individuals who are looking to kickstart their career in marketing and customer service. Whether you are a recent graduate, a career changer, or someone looking to upskill, this course will provide you with the foundational knowledge and skills needed to succeed in these industries.
According to a recent study by the Chartered Institute of Marketing, 73% of UK businesses believe that digital marketing is crucial for their success. This course will equip you with the digital marketing skills needed to thrive in today's competitive market.
Customer service is also a key focus of this course, as 86% of UK consumers are willing to pay more for a better customer experience, according to a survey by PwC. By completing this course, you will learn how to deliver exceptional customer service and build strong relationships with customers.
Whether you are looking to work in a marketing agency, a customer service role, or start your own business, this course will provide you with the knowledge and skills to succeed. Enroll now and take the first step towards a rewarding career in marketing and customer service.

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