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Marketing and Customer Service SCQF Level 7 online class for professionals (25)

Join our Marketing and Customer Service SCQF Level 7 online class designed for professionals looking to enhance their skills in the digital age. This practical course offers hands-on experience with real-life case studies, equipping learners with the tools needed to navigate the ever-evolving digital landscape. Gain practical insights and strategies to effectively market products and services while providing exceptional customer service. Whether you are a seasoned professional or just starting out, this course will provide you with the knowledge and skills to succeed in today's competitive market. Enroll now and take your career to the next level!


Enhance your skills in marketing and customer service with our SCQF Level 7 online class designed for professionals. This comprehensive course covers key strategies and techniques to effectively engage with customers and drive business growth. Learn how to create compelling marketing campaigns, analyze customer behavior, and deliver exceptional service to build lasting relationships. Our interactive modules and real-world case studies provide practical insights that you can apply immediately in your role. Join us and take your career to the next level in the dynamic world of marketing and customer service. Enroll now to unlock your potential and stand out in the competitive market!


Key facts about
● This online class is designed for professionals seeking to enhance their knowledge and skills in marketing and customer service at SCQF Level 7.
● Participants will gain a deep understanding of marketing strategies, customer behavior, and effective communication techniques.
● The course covers topics such as market research, branding, customer relationship management, and service recovery.
● Industry experts and practitioners will provide real-world examples and case studies to illustrate key concepts and best practices.
● Participants will develop practical skills through hands-on exercises, group discussions, and interactive simulations.
● Upon completion, professionals will be equipped to create and implement successful marketing campaigns, improve customer satisfaction, and drive business growth.
● This online class offers a flexible learning format, allowing participants to study at their own pace and convenience.
● Join us to elevate your marketing and customer service skills and stay ahead in today's competitive business landscape.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Marketing principles
• Customer behavior
• Market research
• Brand management
• Digital marketing
• Customer relationship management
• Sales techniques
• Advertising and promotion
• Customer service strategies
• Social media marketing

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
In today's competitive business landscape, the demand for professionals with expertise in marketing and customer service is on the rise. According to the Office for National Statistics, the UK service sector accounts for 80% of the country's GDP, highlighting the importance of skilled professionals in these areas. The Bureau of Labor Statistics projects a 10% growth in marketing and customer service jobs over the next decade, indicating a strong industry demand for qualified individuals. Taking a Marketing and Customer Service SCQF Level 7 online class can provide professionals with the necessary skills and knowledge to excel in their roles and meet the evolving needs of customers. This course covers essential topics such as market research, customer relationship management, and digital marketing strategies, equipping learners with practical tools to drive business success. By investing in their professional development through this course, individuals can enhance their career prospects and contribute to the growth of their organizations in the dynamic and competitive market environment.
Projected Job Growth 10%
Service Sector GDP Contribution 80%


Who should do Marketing and Customer Service SCQF Level 7 online class for professionals?
This course is ideal for professionals in the UK who are looking to enhance their skills in marketing and customer service. Whether you are a marketing manager, customer service representative, or business owner, this course will provide you with the knowledge and tools to excel in your role.
According to a recent survey, 87% of UK businesses believe that improving customer service is a key priority for their organization. By taking this course, you will learn how to effectively engage with customers and provide exceptional service, leading to increased customer satisfaction and loyalty.
In the UK, 64% of consumers are more likely to make a purchase from a company that provides excellent customer service. This course will teach you how to create a customer-centric approach to marketing, ensuring that your customers feel valued and appreciated.
Whether you are looking to advance your career in marketing or improve the customer service experience for your business, this course is designed to help you achieve your goals. Join us today and take your skills to the next level!

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