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Award in marketing and customer service (27)

Looking to excel in marketing and customer service? Our award-winning course offers a hands-on approach with real-life case studies to equip you with practical insights for the digital age. Dive into the ever-evolving landscape of marketing strategies and customer engagement techniques. Learn how to leverage data analytics, social media, and customer relationship management tools to drive business success. With a focus on practical application, you'll gain the skills needed to thrive in today's competitive market. Join us and take your marketing and customer service expertise to the next level!

Enhance your career with our prestigious Award in Marketing and Customer Service. This comprehensive program equips you with the skills and knowledge needed to excel in today's competitive business landscape. Learn how to create impactful marketing campaigns, build strong customer relationships, and drive business growth. Our expert instructors will guide you through real-world case studies and practical exercises, ensuring you are well-prepared to meet the demands of the industry. Stand out from the crowd with this valuable credential that showcases your expertise in marketing and customer service. Take the first step towards a successful career by enrolling in our award-winning program today!
Key facts about
● The 'Award in Marketing and Customer Service' is designed to equip individuals with essential skills in marketing and customer service.
● Participants will learn how to develop effective marketing strategies, understand customer behavior, and enhance customer satisfaction.
● This program is highly relevant to industries such as retail, hospitality, and e-commerce, where customer service plays a crucial role in business success.
● Upon completion, learners will be able to create targeted marketing campaigns, analyze customer feedback, and implement strategies to improve customer experience.
● The unique feature of this award is its focus on the intersection of marketing and customer service, providing a holistic approach to enhancing customer relationships and driving business growth.
● By mastering these skills, individuals can position themselves as valuable assets in the competitive job market and contribute to the success of their organizations.

  Duration

The programme is available in two duration modes:

  Course Delivery

Online

  Entry Requirements


  Course Content

• Marketing principles
• Customer service skills
• Market research
• Digital marketing
• Brand management
• Customer relationship management
• Sales techniques
• Consumer behavior
• Social media marketing
• Customer satisfaction strategies

  Assessment

The assessment is done via submission of assignment. There are no written exams.

  Course fee

The fee for the programme is as follows:
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  Payment plans

Please find below available fee payment plans:

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  Accreditation



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Why this course?
In today's competitive business landscape, the demand for professionals with expertise in marketing and customer service is on the rise. According to the Bureau of Labor Statistics, jobs in marketing and customer service are projected to grow by 10% over the next decade in the UK. This growth is driven by the increasing importance of customer satisfaction and retention in driving business success. An 'Award in marketing and customer service' is essential for individuals looking to excel in this field. This qualification equips professionals with the necessary skills to understand consumer behavior, develop effective marketing strategies, and deliver exceptional customer service. Employers value candidates with this award as it demonstrates their commitment to providing top-notch customer experiences and driving business growth. By earning an 'Award in marketing and customer service', individuals can enhance their career prospects and command higher salaries. In the UK, professionals with expertise in marketing and customer service earn an average salary of £35,000 per year. Investing in this qualification can open doors to exciting career opportunities and help individuals stand out in a competitive job market.
Projected Job Growth 10%
Average Salary £35,000 per year


Who should do Award in marketing and customer service?
This course is ideal for individuals looking to enhance their skills in marketing and customer service. Whether you are a recent graduate seeking to kickstart your career or a seasoned professional aiming to stay ahead in the competitive market, this course is designed to meet your needs.
In the UK, the demand for marketing professionals is on the rise, with an estimated 1.2 million people employed in marketing-related roles. Additionally, customer service plays a crucial role in business success, with 86% of customers willing to pay more for a better customer experience.
By enrolling in this course, you will gain valuable insights into effective marketing strategies and techniques, as well as learn how to deliver exceptional customer service that drives customer loyalty and satisfaction.
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