Professional Certificate in Customer Relationship Management for E-commerce: A Pathway to E-commerce Manager in the UK
-- viewing nowCustomer Relationship Management is a crucial aspect of e-commerce success in the UK. Our Professional Certificate in Customer Relationship Management for E-commerce is designed to equip learners with the skills and knowledge required to excel as an E-commerce Manager.
4,391+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• E-commerce Marketing and Digital Channels for Customer Engagement and Retention
• Customer Segmentation and Profiling for Personalized E-commerce Experiences
• Building and Managing Customer Relationships through Effective Communication and Interactions
• E-commerce CRM Systems and Tools for Data Analysis and Customer Insights
• Developing and Implementing Customer Loyalty and Retention Programs
• Understanding Customer Behaviour and Preferences for E-commerce Success
• Managing Customer Complaints and Feedback for Improved Customer Experience
• E-commerce Analytics and Reporting for Measuring Customer Relationship Success
• Leadership and Management Skills for E-commerce Managers in the UK
Career path
| Role | Job Market Trends | Salary Range | Skill Demand |
|---|---|---|---|
| E-commerce Manager | High demand (34%) | £45,000 - £65,000 per annum | Customer relationship management, digital marketing, and data analysis |
| Customer Relationship Manager | Medium demand (26%) | £30,000 - £45,000 per annum | Communication, problem-solving, and customer service skills |
| Digital Marketing Specialist | High demand (42%) | £25,000 - £40,000 per annum | Content creation, social media management, and data analysis |
| Business Analyst | Medium demand (28%) | £30,000 - £50,000 per annum | Business acumen, analytical skills, and communication |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Skills you'll gain
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate