Professional Certificate in Customer Relationship Management for E-commerce: A Pathway to E-commerce Manager in the UK

-- viewing now

Customer Relationship Management is a crucial aspect of e-commerce success in the UK. Our Professional Certificate in Customer Relationship Management for E-commerce is designed to equip learners with the skills and knowledge required to excel as an E-commerce Manager.

4.0
Based on 3,066 reviews

4,391+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

This comprehensive program covers key areas such as: • Building and maintaining strong customer relationships • Effective communication and customer service strategies • Data analysis and customer insights • E-commerce platform management and optimization By mastering these skills, learners can drive business growth, improve customer satisfaction, and stay ahead in the competitive e-commerce landscape. Take the first step towards a successful career in e-commerce management. Explore our program and discover how to unlock your full potential.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Understanding E-commerce Business Models and Strategies for Customer Relationship Management (CRM) in the UK
• E-commerce Marketing and Digital Channels for Customer Engagement and Retention
• Customer Segmentation and Profiling for Personalized E-commerce Experiences
• Building and Managing Customer Relationships through Effective Communication and Interactions
• E-commerce CRM Systems and Tools for Data Analysis and Customer Insights
• Developing and Implementing Customer Loyalty and Retention Programs
• Understanding Customer Behaviour and Preferences for E-commerce Success
• Managing Customer Complaints and Feedback for Improved Customer Experience
• E-commerce Analytics and Reporting for Measuring Customer Relationship Success
• Leadership and Management Skills for E-commerce Managers in the UK

Career path

**Professional Certificate in Customer Relationship Management for E-commerce: A Pathway to E-commerce Manager in the UK** **Career Roles and Statistics**
Role Job Market Trends Salary Range Skill Demand
E-commerce Manager High demand (34%) £45,000 - £65,000 per annum Customer relationship management, digital marketing, and data analysis
Customer Relationship Manager Medium demand (26%) £30,000 - £45,000 per annum Communication, problem-solving, and customer service skills
Digital Marketing Specialist High demand (42%) £25,000 - £40,000 per annum Content creation, social media management, and data analysis
Business Analyst Medium demand (28%) £30,000 - £50,000 per annum Business acumen, analytical skills, and communication

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

Customer Service E-commerce Strategy Data Analysis Relationship Building

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT FOR E-COMMERCE: A PATHWAY TO E-COMMERCE MANAGER IN THE UK
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment