From Classroom to Career: Professional Certificate in Customer Relationship Management for E-commerce in the UK

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Customer Relationship Management is a crucial aspect of e-commerce success in the UK. From Classroom to Career: Professional Certificate in Customer Relationship Management for E-commerce is designed to equip learners with the skills and knowledge needed to excel in this field.

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About this course

This comprehensive program covers customer relationship management strategies, e-commerce best practices, and digital marketing techniques to help learners build strong relationships with customers and drive business growth. Whether you're a marketing professional, e-commerce manager, or entrepreneur, this program is perfect for anyone looking to enhance their skills and advance their career in customer relationship management. Take the first step towards a successful career in customer relationship management and explore this program further today!

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Course details

• Understanding E-commerce Customer Relationship Management (CRM) Principles
• Developing a Customer-Centric Approach in E-commerce
• Building and Managing Customer Relationships in E-commerce
• Effective Communication Strategies for E-commerce Customer Engagement
• Data-Driven Decision Making in E-commerce CRM
• Implementing CRM Systems for E-commerce Business Growth
• Managing Customer Expectations and Feedback in E-commerce
• E-commerce CRM Metrics and Performance Analysis
• Customer Journey Mapping in E-commerce CRM
• Staying Ahead of the Competition in E-commerce CRM

Career path

**From Classroom to Career: Professional Certificate in Customer Relationship Management for E-commerce in the UK** **Job Market Trends and Salary Ranges**
**Career Roles and Salary Ranges in the UK**
Role Salary Range (GBP) Primary Keywords Secondary Keywords
Customer Service Representative 18,000 - 22,000 Customer Relationship Management, E-commerce, Customer Service Communication, Problem-Solving, Time Management
Account Manager 25,000 - 35,000 Customer Relationship Management, E-commerce, Account Management Leadership, Negotiation, Sales
Sales Representative 20,000 - 30,000 Customer Relationship Management, E-commerce, Sales Communication, Persuasion, Product Knowledge
E-commerce Manager 30,000 - 45,000 Customer Relationship Management, E-commerce, E-commerce Management Strategic Planning, Marketing, Data Analysis
Digital Marketing Specialist 25,000 - 40,000 Customer Relationship Management, E-commerce, Digital Marketing Content Creation, Social Media, Analytics
Data Analyst 25,000 - 40,000 Customer Relationship Management, E-commerce, Data Analysis Statistics, Data Visualization, Business Intelligence

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
FROM CLASSROOM TO CAREER: PROFESSIONAL CERTIFICATE IN CUSTOMER RELATIONSHIP MANAGEMENT FOR E-COMMERCE IN THE UK
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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