Advancing in Retail: The Power of Professional Certificate in Implementing CRM in E-commerce in the UK
-- viewing nowImplementing CRM in E-commerce is a crucial aspect of retail success in the UK. With the rise of digital shopping, businesses need to adapt and leverage Customer Relationship Management (CRM) systems to stay ahead.
4,939+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
This Professional Certificate program is designed for retail professionals who want to enhance their skills in implementing CRM in e-commerce.
Learn how to drive sales growth, improve customer engagement, and increase loyalty through effective CRM strategies.
Discover the latest trends and best practices in CRM implementation, and gain the knowledge to make data-driven decisions.
Take the first step towards advancing your retail career and explore this program further to learn more about the benefits and curriculum.
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Understanding Customer Relationship Management (CRM) in E-commerce: This unit covers the fundamentals of CRM, its importance in e-commerce, and how it can be implemented to enhance customer experience and drive business growth.
• E-commerce Platform Selection and Integration: This unit focuses on selecting the right e-commerce platform and integrating it with CRM systems to ensure seamless data exchange and efficient customer management.
• Data Analysis and Interpretation for Business Decision Making: This unit teaches students how to collect, analyze, and interpret data from various sources, including CRM systems, to make informed business decisions and drive sales growth.
• Digital Marketing Strategies for E-commerce: This unit explores various digital marketing strategies, including social media marketing, email marketing, and search engine optimization (SEO), to increase brand visibility and drive sales in the UK e-commerce market.
• Implementing CRM in E-commerce: This unit covers the practical aspects of implementing CRM in e-commerce, including setting up CRM systems, configuring workflows, and integrating with other business systems.
• Customer Segmentation and Personalization: This unit focuses on customer segmentation and personalization techniques to create targeted marketing campaigns and improve customer engagement in the UK e-commerce market.
• E-commerce Operations and Logistics: This unit covers the operational aspects of e-commerce, including order management, inventory management, and shipping and delivery logistics, to ensure efficient and timely delivery of products to customers.
• E-commerce Security and Compliance: This unit teaches students about e-commerce security and compliance best practices, including data protection, payment security, and regulatory compliance, to ensure a secure and trustworthy online shopping experience.
• Measuring and Evaluating E-commerce Performance: This unit focuses on measuring and evaluating e-commerce performance using key performance indicators (KPIs) and metrics, including sales growth, customer acquisition, and retention rates.
• Project Management for E-commerce Implementation: This unit covers the project management aspects of e-commerce implementation, including planning, execution, and monitoring, to ensure successful implementation of CRM and e-commerce systems in the UK market.
Career path
**Advancing in Retail: The Power of Professional Certificate in Implementing CRM in E-commerce in the UK**
**Job Market Trends and Salary Ranges in the UK**
**Career Roles in Implementing CRM in E-commerce in the UK**
| Role | Description |
|---|---|
| CRM Specialist | Responsible for implementing and managing CRM systems to improve customer relationships and drive sales growth. |
| E-commerce Manager | Oversees the development and execution of e-commerce strategies to increase online sales and customer engagement. |
| Digital Marketing Specialist | Develops and implements digital marketing campaigns to reach target audiences and drive website traffic and sales. |
| Data Analyst | Analyzes customer data to identify trends and insights that inform business decisions and drive sales growth. |
| IT Project Manager | Oversees the planning, execution, and delivery of IT projects to implement new systems and technologies. |
| Business Analyst | Works with stakeholders to identify business needs and develop solutions to improve processes and drive sales growth. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Debug: False
Course fee
MOST POPULAR
Fast Track
GBP £140
Complete in 1 month
Accelerated Learning Path
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
Standard Mode
GBP £90
Complete in 2 months
Flexible Learning Pace
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
What's included in both plans:
- Full course access
- Digital certificate
- Course materials
All-Inclusive Pricing • No hidden fees or additional costs
Get course information
Earn a career certificate
ADVANCING IN RETAIL: THE POWER OF PROFESSIONAL CERTIFICATE IN IMPLEMENTING CRM IN E-COMMERCE IN THE UK
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
